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Questions about an order, a strain, or a germination problem — a real person at The Seeds Depot reads every message.
Most people reach out with one of a few things in mind: a question about an order that’s already on its way, advice on which strain suits their grow space and experience level, or a germination concern they want sorted before they start. Whatever the reason, a real person reads every message — enquiries don’t go through a chatbot. Order and shipping questions are usually answered the same business day, while detailed growing questions may take a little longer, because a considered answer beats a fast one.