Contact Us

Most people reach out to us with one of a few things in mind: a question about an order that’s already on its way, advice on which strain suits their grow space and experience level, or a germination concern they want sorted before they start. Whatever the reason, a real person reads every message — we don’t route enquiries through a chatbot. Order and shipping questions are usually answered the same business day, while detailed growing questions may take a little longer because we’d rather give a considered answer than a quick one. If your question is time-sensitive, the phone line below is the fastest way to reach us. You can also check the frequently asked questions further down this page, since the most common queries are already answered there.